Refund Policy

Try before you pay

Every new account gets 5 free images so you can see the quality before spending anything.

Monthly and yearly plans

If you have made 3 images or fewer in the first 7 days of a new plan, email us and we will refund that payment in full.

After that we do not refund part-used periods, but you can cancel at any time and you will not be charged again.

Image packs

Unused image packs can be refunded within 14 days of purchase. Once images from a pack have been used, that pack is not refundable.

If something goes wrong

If the tool fails to produce an image you were charged for, tell us and we will put that image back on your account or refund it. This always applies, no time limit.

Your statutory rights

This policy sits alongside, and does not reduce, your rights under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, including the right to cancel a fixed-term agreement at any time on reasonable notice without penalty beyond amounts already reasonably owed, and (where applicable) the 7-day cooling-off right for electronic transactions.

How to ask

Email info@inreco.co.za with the email address on your account and the date of the payment. We reply within 3 working days and pay approved refunds back to the same card within 10 working days.